Creative
Solutions :: Frequently Asked Questions
Web
Site FAQ
Multimedia FAQ
Corporate
Identity FAQ
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Web
Site FAQ
What
is your design and development process?
Though every web design project is different, below is a representation
of our general guidelines for the average custom project.
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Survey is sent to you to give our web design team a foundation
of information to build on for the preliminary consultation.
- Consultation.
Usually done over email or phone, serves to discuss concepts,
analyze objectives, review elements of competitor sites
and answer any questions you may have regarding your web
design.
- Design
begins. We take the information from both the survey and
consultation and develop 2-3 mock-ups and email them to
you for review.
- Feedback.
You send us your thoughts and opinions regarding our initial
mock-ups. We request that you summarize any discussions
with your designer regarding your feedback items within
email format so that both parties can be clear on revision
expectations.
- Revisions.
Mock-ups are revised and emailed to you further review.
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Approval. When you are satisfied with your web design, provide
us with your approval via phone and email.
- Development.
Project is now ready to move into the development phase.
We will optimize your artwork, develop HTML, and integrate
code and images within your site.
- Project
Completion. Design and development of your site is now complete.
Our web design team will notify you that your project is
finished and forward you a customer satisfaction survey
requesting any feedback that you'd like to provide to us.
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| What
does the average web site cost and/or do you have a price
range?
All web sites are different. If there is a price range that
you would like us to work within, please let us know. Once
we have a detailed understanding of your desired web site,
amount of content, web site features, enhancements, and web
site goals, we will put together a proposal within your stated
budget range. Please keep in mind that the more that we know
about your business and what you wish to accomplish, the more
we can help you. In developing a business web site, it is
important for us to become educated and informed about your
business and industry so that we may create the best web site
for you and your budget and also to help you get the most
return on your investment.
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| Can
you help me, when I am located outside of California or even
outside of the United States?
Yes. The Internet is a global community and we can,
and do, provide our services throughout the world.
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How
long will it take you to complete my pages?
Under most circumstances, our web design team can
finish your site within 2 weeks of receiving completed survey
from you. The process is largely dependent upon you as we'll
rely on your initial information, feedback, and continued
communication to help your design reach its full potential.
If a situation should arise wherein you need to focus your
efforts on issues other than your project for a period of
more than ten days, it will be placed back into our design
queue. We will continue with your project as soon as you become
available. Our web design services are in high-demand so we
have developed this policy to ensure that all of our customers
receive the best service possible. |
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Multimedia
FAQ
Will
the same CD-ROM work on Macintosh and Windows computers?
The answer is YES! Xtream Studio creates powerful
multimedia CD-ROM's that can operate on both Windows and
Macintosh computers. No additional software is required.
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We
have a Microsoft PowerPoint presentation but want to take
it to the next level. Can this be done?
PowerPoint is fine for certain situations, but it
has its limitations. If you want a presentation with more
flexibility, animation and cross-platform support, consider
an interactive multimedia presentation from Xtream Studio.
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How
much data can I store on a regular CD-ROM?
You can fit up to 620MB safely on a 650MB capacity
CD-ROM. That equates to about 15,000 pages of documents or up
to 45 minutes of video. |
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What
materials do you need to create a multimedia CD-Rom for my
company?
Any materials and ideas are welcome and help reduce
the times involved for the multimedia creations. In general
we ask the clients to send us any photos, text and video clips
content they would like to present and we study it with them.
Once a theme is developed we proceed step by step with the
client.
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How long does it take to produce the multimedia CDs?
The length of time to produce your CDs will depend
on the multimedia development and the production schedule. For
expediting rush job contact one of our representatives to get
an accurate time schedule for your specific project.
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| Corporate
Identity FAQ
What
should I think about when designing a logo?
You should think about whether you want an illustrative
logo (a logo that includes an illustrative representation
of what your company does), a graphic logo (a logo that includes
a graphic - or abstract - representation of what your company
does), or a font-based logo (a dynamic type treatment that
is unique to your company), or a combination of all three.
You should also consider the future usage's of your logo as
this can determine the technical set up of your design and
might pose some design limitations.
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| How
many logo designs samples do we get to choose from?
4 logo samples will be provided in the base price. If for
some reason, we didn't match your chosen style in the initial
samples, you will receive 4 adjustment cycles. However once
you choose any one of the initial samples and we work on the
refinement, any other additional samples thereafter may be
ordered for an additional 50% of the standard logo rate. |
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| How
many revisions to the initial logo concepts do you provide
to your clients?
We provide up to 3-4 iterations/revisions for the
selected sample design. However, we refine the sample till
the quality expectations of the client are met.
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| What
formats are my logo delivered in?
Print logos are normally delivered in EPS (Encapsulated
Post Script) or TIFF (Targeted Image File) format, vector
resizable formats for printing AI (Adobe Illustrator) or CDR
(Corel Draw), unless requested in another format by the client.
Clients wishing to have their logo in a specific software
application format should check with us first before beginning
their logo design.
Web
logos are normally delivered in GIF or JPEG format, depending
on the design of the logo. Special formats can be created,
but we usually recommend sticking with these formats for general
use.
Screen
logos (other than the web, such as for a presentation) can
be created in GIF, JPEG, PNG, Windows Bitmap, and many other
formats. Again, we strongly recommend letting us know beforehand
where you plan on having your logo displayed so we can make
your logo design completely compatible when finished.
All
original artwork will be provided to you and will be your
sole copyrights.
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