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The
following Policies and Procedures become effective August 01,
2003. These Policies and Procedures supersede and replace any
previous versions of the Policies and Procedures for Xtream
Studio hereafter referred to as the Company (See Definitions
Section). In addition, any express term, course of
performance, or course of dealing established under a previous
version of the Policies and Procedures is no longer valid or
recognized by the Company. These Policies and Procedures, the
Sales Compensation Plans describing the compensation
structure, and other documents of the Contract (See
Definitions Section), constitute the complete agreement
between an Affiliate and the Company. In order to protect the
rights of Affiliates who comply with provisions of the
Contract, failure to comply with the provisions of any of
these documents may result in the termination of an Affiliate
Organization, the loss of an Affiliate's rights to receive a
Bonus or other remedies outlined in the Contract. The Company
reserves the right to modify any of these documents at any
time at its sole discretion. It is the responsibility of the
Affiliate to remain in compliance with the Policies and
Procedures and to check the site often for future updates.
Gender specific pronouns are randomly alternated throughout
the Policies and Procedures.
CODE OF ETHICS
Xtream Studio Sales Affiliate Network has made a commitment to
provide products of the finest quality. In turn, the company
expects Its Independent Sales Affiliates to reflect that image
in their relationships with Customers and other Sales
Affiliates.
As an Independent Sales Affiliate you are generally free to
operate your business as you see fit, providing it is within
the boundaries of these Policies and Procedures, but it is to
our mutual, long-term advantage if you act according to the
highest standards of integrity and fair practice in your role
as a Xtream Studio Sales Affiliate .
The Code of Ethics, therefore, states-
As an Independent Xtream Studio Sales Affiliate:
¨ I will conduct my business in an honest, ethical manner at
all times.
¨ I will make no representations about the benefits and
savings associated with Xtream Studio’s products or services
other than those contained in officially approved corporate
literature and videos.
¨ I will provide support and encouragement to my customers to
ensure that their experience with the Xtream Studio Sales
Affiliate Network is a successful one.
¨ Area Manager Only- I will motivate and actively work with
members of my downline organization to help them build their
Xtream Studio Sales Affiliate Network business.
¨ I will refrain from exaggerating my personal income or the
income potential in general and will stress to Sales Affiliate
candidates the level of effort required to succeed in the
business.
¨ I will not make disparaging remarks about other products,
services, Sales Affiliates, or companies; likewise, I will not
willfully denigrate the activities or personalities of fellow
Xtream Studio Sales Affiliate Network Sales Affiliates or
corporate employees and individuals. The covenants, rules,
regulations, and Policies, unless otherwise stipulated, shall
be enforceable and binding for a period of 90 days after any
termination or resignation.
¨ I will abide by all of the Policies and Procedures of
Xtream Studio Sales Affiliate Network as included herein, or
as may be amended from time to time.
Section 1: Definitions
Authorized Country: any country designated in writing by the
Company as officially opened for business to all Affiliates.
Bonus: compensation paid by the Company to an Affiliate based
on the volume of products or services sold by an Affiliate and
her group upon meeting all requirements as set forth in the
Sales Compensation Plans. Commission pay periods are
calculated on a calendar-month basis. Bonus
pay periods are calculated on a calendar-year basis
Business Activity: any activity by an Affiliate including
signing an Affiliate Agreement, purchasing products from or
returning products to the Company, sponsoring new Affiliates,
or other activities that the Company, in its sole discretion,
determines to be a meaningful promotion of the Company's
business.
Company Approved Sales Aids: marketing materials approved for
use in specific countries designated in writing by the
Company.
Company: Gold Access, Inc., DBA Xtream Studio
Contract: the agreement between an Affiliate and the Company
composed of these Policies and Procedures; the Sales
Compensation Plans; Affiliate Agreement;
Partnership/Corporation Forms; and Supplemental services,
International Area Manager and other international agreements.
The Contract is the complete and only agreement between the
Company and an Affiliate.
Corporation: any business entity such as a corporation,
partnership, limited liability Company, or other form of
business organization legally formed under the laws of the
state in which it was organized.
Fulfillment
Center
: a product warehouse and distribution facility either
independently owned and operated by the Company or contracted
out by the Company.
Affiliate: a collective name for both Digital Media
Consultants and the Area Managers. An Affiliate is an
independent contractor authorized by the Company to purchase
and retail products and services, and receives Bonuses in
accordance with the requirements of the Sales Compensation
Plans. An Affiliate’s relationship to the Company is
governed by the Contract. More than one Person may be included
on an Affiliate Agreement. In such a case,
"Affiliate" refers to all Persons collectively,
although each Person individually has all the Affiliate
rights.
Affiliate Organization: the business entity created as
Affiliates enter into a contractual relationship with the
Company.
Downline Organization: a group of Affiliates either directly
sponsored or signed by those in a direct chain of sponsorship
by other Affiliates in the Downline Organization of a
particular Area Manager or by the Area Manager him/herself.
Independent Warehouse: an independently owned warehouse
authorized by the Company to distribute products and Sales
Aids.
International Area Manager: an Affiliate in good standing,
authorized under an International Area Manager Agreement to
act as An Area Manager in an Authorized Country outside the
country, territory, or other political jurisdiction in which
that Affiliate first established an Affiliate Organization
with the Company.
Partnership/Corporation Form: a supplemental document to the
Affiliate Agreement. The Partnership/Corporation Form must be
completed and signed by a partnership, corporation, or other
legal entity (See Corporation definition) applying to become
an Affiliate. The Partnership/Corporation form should list all
Persons who are partners, shareholders, principals, officers,
directors or members.
Person: an individual, corporation, partnership, or other
legal entity.
Quota: the dollar value of products and/or services sold by an
Affiliate in one calendar month.
Personalized Sales Aid: business cards, letterhead,
stationery, envelopes, note pads, self-stick labels, name
badges or imprinted with the Company names or logos and an
Affiliate’s name, address, telephone number and other
personal contact information.
Policies and Procedures: the policies governing how an
Affiliate is to conduct his business as set forth in this
document (including Supplemental Policies) and defining all
rights and relationships of the parties.
Sales Aid: any material used in the offer or sale of products
or services, recruitment of prospective Affiliates, or
training of Affiliates, which makes reference to the Company,
its affiliated companies or Divisions, the products, the Sales
Compensation Plans, or the trade names or logos.
Sales Compensation Plans: the specific plan utilized by the
Company that outlines the details and requirements of the
compensation structure for Affiliates of the Company.
Digital Media Consultant (DMC):
All entry-level Sales Affiliate who joined the Company to earn
additional income and work independently. A DMC usually
reports to an Area Manager (AM) if the AM is not existent tin
the DMC area, then the DMC reports directly to Corporate.
Area Manager (AM): An Affiliate who wants to take on a
leadership role and mentor other Affiliates in his/her area
can sign up to become an Area Manager and be responsible for
all sales activities in one zip code (additional zip codes can
be awarded to those who qualify). An AM can sign another
Affiliate directly beneath his /her account in his/her
Downline Organization. An Area Manager will have the
responsibility to train and mentor those in his/her Downline
Organization and to reward such effort an Area Manager is
entitled to earn overrides from the sale of those Affiliates.
Enrollment Kit: the Enrollment Kits are non-commissionable,
not-for-profit kits and the purchase of such kit is the only
purchase required to become an Affiliate. The Enrollment Kit
contains the Policies and Procedures, the Sales Compensation
Plans, an Affiliate Agreement, a Partnership/Corporation Form,
business card CDs, training manual and other sales and
demonstration materials to assist an Affiliate in starting and
conducting their independent business.
Personal Marketing Kit: the Personal Marketing Kit (DMC) is
a custom-designed XtreamPlayer that includes an up-to-5-minute
video of the Affiliate who purchased the kit with lifetime 500
monthly views. The Personal Marketing Kit is considered an
optional commissionable marketing tool that can contribute to
the success of the Affiliate. Each DMC is required to purchase
a PMK when they sign up.
Section 2: Becoming a Sales Affiliate
A Person may become an Affiliate by purchasing an Enrollment
Kit (DMC enrollment Kit or AM enrollment Kit) . The
Application Process shall incorporate by reference these
Policies and Procedures, the Terms and Conditions, and the
Compensation Plan. By purchasing a kit, enrolling as a
customer, or engaging in any other manner on the Company site,
the Affiliate acknowledges acceptance of these Policies and
Procedures and agrees to be bound by the provisions of these
documents. Should it be determined that the documents are in
any manner contradictory or inconsistent, the contradictory or
inconsistent provision shall be interpreted in the manner
consistent with the Terms and Conditions of the Application.
No other purchases are required; product and service purchases
are optional. The Affiliate is bound by the Contract as set
forth in Affiliate Agreement. The Company reserves the right,
in its sole discretion, to refuse to accept any application
for Affiliate Organization.
Upon request by the Company, an Affiliate must provide proof
of residency and proof of her ability to legally conduct
business in the country that corresponds with the Affiliate's
Affiliate Agreement. If an Affiliate fails to provide that
documentation, the Company may declare an Affiliate Agreement
void from its inception.
For a Corporation, the following requirements must be met:
• The Affiliate Agreement must be signed by all participants
of the Corporation. Upon request by the Company, each
participant of the Corporation must provide proof of residency
and proof of the ability to legally conduct business in the
country which corresponds with the Corporation’s Affiliate
Agreement. If a participant fails to provide that
documentation, the Company, at its election, may declare the
Affiliate Agreement void from its inception
• a Partnership/Corporation Form must be completed and
signed by all participants in a business entering an Affiliate
Agreement. In the case of a Corporation, the
Partnership/Corporation Form must contain the names and Social
Security Numbers of the principal officers (president, vice-president(s),
secretary, and treasurer), members of the board of directors,
and all shareholders. In the case of a partnership, the
Partnership/Corporation Form must contain the names and Social
Security Numbers of all general and limited partners, or
members
• a Corporation must provide the Company with a Federal
Employer's Identification Number; and an Affiliate may not
convey, assign, or otherwise transfer any right conveyed by
the Affiliate Contract to any Person without the express,
prior written consent of the Company. The Affiliate may
delegate his responsibilities but is ultimately responsible
for insuring compliance with the Contract and applicable laws
and regulations. Any Person working with or for the Affiliate
as part of her Affiliate Organization will do so only under
the Affiliate’s direct supervision.
An applicant or Affiliate is prohibited from submitting any
false or inaccurate information to the Company. An Affiliate
must inform the Company of any changes affecting the accuracy
of the Affiliate Agreement or Partnership/Corporation Form.
The Company reserves the right to immediately terminate an
Affiliate Organization, or declare the Affiliate Agreement
void from its inception, if the Company determines that false
or inaccurate information was provided.
Changes to an Affiliate Organization must be submitted on a
new Affiliate Agreement or Partnership/Corporation Form with
"Amended" written across the top. The document must
be signed by all parties to the Affiliate Organization, and
returned to the Company.
The Company charges a fee to change an Affiliate
Identification Number. There is no charge for a change of
address, telephone number, addition of Persons, or the
correction of clerical errors.
A Person becomes an approved Affiliate on the date the
Affiliate Agreement is successfully processed online during
the online enrollment procedure. A Person must become an
enrolled Affiliate by the last working day of the month at
midnight Eastern Standard Time in order to be included in that
month’s Bonus and qualification computations. It behooves
Affiliates to ensure that their credit cards transactions are
completed successfully earlier than at the last moment. The
Company will be held harmless if a credit card payment needed
to qualify for commissions and bonuses is not received.
Section 3: Restrictions on Becoming an Affiliate
An applicant must be of legal age in her state of residence
(usually 18 years old).
An Affiliate may not have a simultaneous beneficial interest
or participate in more than one Affiliate Organization. A
beneficial interest includes but is not limited to any
ownership interest, any rights to present or future benefits,
financial or otherwise, rights to purchase at wholesale
prices, recognition or other tangible or intangible benefits
associated with an Affiliate Organization. An individual has a
beneficial interest in the Affiliate Organization of a spouse
or co-habitant. If a spouse or co-habitant of an Affiliate
wishes to become an Affiliate, he must be added to the
Affiliate Organization previously formed by the spouse or
co-habitant – under no circumstances may a married couple be
enrolled in different organizational lines. One partner must
be the enroller of the other. No individual or entity may have
more than one position, or any interest in more than one
position, within the matrix of the company. Any attempts at
dual-line enrolling will result in termination from the
Company.
Any Person who should be listed on the Partnership/Corporation
Form of a Corporation is considered to have a beneficial
interest in the Affiliate Organization existing in the name of
that Corporation. If that Person wishes to become an
Affiliate, that Person must be added to the Affiliate
Organization previously formed with that Corporation.
A Corporation is considered to have a beneficial interest in
the Affiliate Organization existing in the name of any Person
listed on its Partnership/Corporation Form. To become an
Affiliate, that Corporation must be added to the Affiliate
Agreement previously formed with that listed Person.
No Corporation may become an Affiliate if any Person who
should be listed on the Corporation’s
Partnership/Corporation Form is already an Affiliate under
another Affiliate Agreement.
As used herein, "Business Activity" includes signing
an Affiliate Agreement, purchasing products from or returning
products to the Company, sponsoring new Affiliates, or other
activities the Company, in its sole discretion, determines to
be a meaningful promotion of the Company's business.
An Affiliate who has engaged in Business Activity may not at
any time acquire an interest in or merge with a pre-existing
Affiliate Organization under a different Area Manager.
An Affiliate may not have or acquire a present or future
ownership interest in or establish another Affiliate
Organization in the name of a family member or an unrelated
individual.
An Affiliate may not encourage, entice, or otherwise assist
another Affiliate to transfer to a different Area Manager.
This includes, but is not limited to, offering financial or
other tangible incentives for another Affiliate to terminate
an existing Affiliate Organization and then re-sign under a
different Area Manager.
In the event the Company concludes that an inappropriate line
switch has occurred, in addition to other remedies listed in
Section 6 the offending Affiliate may be penalized and the
second-in-time Affiliate Organization shall be returned to and
be merged with the first-in-time Affiliate Organization. The
Company may also impose penalties on any Affiliate
Organization that solicits or entices an existing Affiliate to
change lines of sponsorship.
In the event of death, a Sales Affiliates’ heirs maintain
his rights to commissions and marketing position. The
commissions and marketing position as well as membership
duties and responsibilities shall be passed to the successor
in interest upon written notice to the Company. The Company
requires a certificate of death and a certified copy of the
will, trust or other legal document before the Company may
affect transfer of the deceased Sales Affiliate’s membership
to the named transferee. The successor Sales Affiliate is
required to execute a new Xtream Studio Sales Affiliate
Network application.
An Affiliate who wishes to change his status from that of an
individual Affiliate to a participant in a Corporation
Affiliate Organization under the same Area Manager may do so
at any time, subject to applicable law and upon completion and
delivery to the Company of the requisite
Partnership/Corporation Form.
An Affiliate may dispose of, transfer, or otherwise assign her
Affiliate Organization assets in any manner allowed by the
Contract and applicable law (including sale, gift, or bequest)
with the prior written consent of the Company, which will not
unreasonably be withheld. Any assets that take the form of
claims to compensation or satisfaction of contractual
obligations, from or by the Company, will not be recognized as
assets of the transferee on the records of the Company until
the Company has received written notification of the transfer
and has given its formal written approval. The Affiliate
Organization transferred is subject to all remedial measures
under the Contract that may have arisen prior to the transfer.
An Affiliate may not convey, assign, or otherwise transfer any
right conveyed by the Contract to any Person or entity without
the express, prior written consent of the Company, which
consent will not be unreasonably withheld. Xtream Studio Sales
Affiliate Network charges a nominal fee of $250.00 for this
review process. An Affiliate may delegate her responsibilities
but is ultimately responsible for ensuring compliance with the
Contract and applicable laws. Xtream Studio Sales Affiliate
Network reserves all rights to accept or reject any agreements
of sale or transfer based on qualifications of purchaser,
misrepresentation by seller, or any further issues that may
arise resulting in potential detriment to Xtream Studio Sales
Affiliate Network. In no event may the
Sale
be made in a situation that would cause purchaser to be in
violation of these Policies and Procedures. Any Person working
with or for the Affiliate as part of her Independent Affiliate
Organization will do so only under the Affiliate’s direct
supervision.
Section 4: Responsibilities of an Affiliate
• An Affiliate is an independent contractor.
• An Affiliate is not an agent, employee, partner, or joint
venture with the Company. An Affiliate is prohibited from
representing himself as such.
• An Affiliate must represent the products, services, and
opportunity ethically and professionally.
• No representation or sales offers may be made relating to
products and services which are not accurate and truthful as
to price, grade, quality, performance, and availability.
• No unreasonable, misleading, or unrepresentative earnings
claims may be made. No income guarantees of any kind may be
made. Exhibiting actual or facsimile Bonus checks is
prohibited.
• Only an Affiliate with the title of “Area Manager” can
sponsor another Affiliate to join his/her organization.
• An Affiliate with the title of “Area Manager” may not
solicit or entice any other Affiliate whom she did not
personally sponsor to sell or purchase products or services
other than those offered by the Company. To do so constitutes
an unwarranted and unreasonable interference with the
contractual relationship between the Company and its
Affiliates. The Affiliate agrees that a violation of this rule
inflicts irreparable harm on the Company and agrees that
injunctive relief is an appropriate remedy to prevent that
harm.
• An Affiliate is responsible for his own business decisions
and expenditures.
• Once a Sales Affiliate who has earned the title of “Area
Manager” enrolls another Sales Affiliate, the enroller has
the obligation to perform a genuine supervisory and training
function so that the new member may succeed properly.
Enrollers are to be advisors to their new downline members.
As advisors, they must have continuous contact,
communications, and supervision with their complete sales
organization at least twice-a-month. This includes, but is not
limited to: written correspondence, telephone contact, email
contact (if available), newsletters, personal meetings,
training sessions, sharing genealogy information with those
enrolled, and accompanying individualism to corporate events.
• Area Managers are REQUIRED to send monthly meeting report
to the Company via email.
• An Affiliate must comply fully with the Contract.
• An Affiliate is personally responsible for compliance with
all federal, state, and local laws and regulations.
• There are no exclusive territories or franchises; an
Affiliate has the right to operate anywhere in the
Affiliate’s country of residence.
• Affiliates may only conduct the business in Authorized
Countries. An Affiliate, who wishes to conduct business in an
Authorized Country outside the country of his or her legal
citizenship, must ensure compliance with all applicable
regulations of the Authorized Country. In addition, every
Affiliate must sign an International Area Manager Agreement
for conducting business in an Authorized Country outside of
the
United States
which must be accepted by the Company prior to any
international activity in the Authorized Country. The Company,
in its sole discretion, reserves the right to reject or revoke
the International sponsoring rights of an Affiliate in any
Authorized Country.
The Company may take action against an Affiliate Organization
as outlined in Section 6 of the Policies and Procedures and
elsewhere in the Contract if the Company determines, in its
sole discretion, that the Affiliate’s conduct or the conduct
of any participant to the Affiliate Organization is
detrimental, disruptive, or damaging to the reputation of the
Affiliate network or the Company.
Section 5: Sales Compensation Plans
An Affiliate receives no compensation for sponsoring other
Affiliates.
An Affiliate is neither guaranteed a specific income nor
assured any level of profit or success. An Affiliate’s
profit and success can come only through the successful sale
of products or services and in the case of Affiliate with the
title of “Area Manager”, also the sales of those within
his/her Downline Organization.
Al
l success is based on the efforts of the Affiliate and other
outside factors.
Without affecting an Affiliate’s right to retail profits
based on his sale of products or services, an Affiliate can
receive a Bonus only if, on a monthly basis, he fulfills all
requirements of the Sales Compensation Plans, including but
not limited to, retail sales requirements for Bonuses in his
primary Division, and is not in default of any material
obligations under the Contract.
Each Affiliate receiving a Bonus agrees to retain
documentation, for at least four years, evidencing retail sale
of products and services in the month for which the Bonus was
paid. Each Affiliate agrees to make this documentation
available to the Company at the Company’s request. An
Affiliate’s failure to do so constitutes a breach of the
Contract and entitles the Company to recoup any Bonus paid for
orders in a month for which retail sales documentation is not
maintained.
In addition to any rights provided above, the Company reserves
the right to recoup any Bonuses paid to any Affiliates on
products or services:
• returned under the Company’s refund policy or exceptions
thereto established by an authorized Distribution Center
• returned to an authorized Distribution Center under any
applicable law
• returned in relation to any incident of Affiliate
misconduct, including but not limited to unauthorized or
misleading representations made either in connection with the
offer or sale of any product or service, the opportunity or
operation of the Sales Compensation Plans.
In recouping Bonus payments as provided in this Section 5, the
Company, in its sole discretion, may require direct payment
from an affected Affiliate or offset the amount of the
recoupment against any present or future Bonus.
A Commission is paid by check issued in the name of the person
listed in the Independent Contractor contract. If no
individual name appears, a check will be issued to the Company
Name indicated on the contract.
The commission check represents the final calculated amount of
commissions and bonuses that the Affiliate earned during the
commission period. The commission check shall be binding and
final upon cashing or deposit. Commission checks will only be
issued provided all qualifications are met. Any disputes in
the amount of a commission check must be submitted within 15
calendar days of issuance.
Commission checks will only be issued to the Affiliate when
the company has received payments from the Affiliate’s
clients during the commission period.
Commission checks will be issued either in a physical check or
by an electronic medium monthly at a cost of $2 per check.
Only checks in the amount of $20 or more will be issued. Any
commission/bonus amount less than $20 will accumulate until it
has reached the $20 minimum check amount at which time it will
be issued during the regular commission run. An Affiliate may
request that a check for less than $20 be issued at a cost of
$2 per check.
Commission/Bonus checks of $5,000.00 or more are sent via
Federal Express or equivalent service. The cost will be
approximately $10.00. An Affiliate may cancel this service at
any time.
Commission’s checks of $10,000.00 or more are sent via
Federal Express or equivalent service at no cost to the
Affiliate.
To the extent required by law, the Company will send
notification of an Affiliate’s product or service purchases
and Bonus payments to relevant tax authorities.
Section 6: Breach of Contract/Termination of Contract
Procedures
An Affiliate’s rights under the Contract are conditioned
upon and subject to the Affiliate’s continued performance in
accordance with the terms of the Contract. Upon failure by an
Affiliate to perform her obligations as set forth in the
Contract, the Affiliate’s rights cease. The Company may
excuse an Affiliate’s non-performance in whole or in part
without waiving its rights and remedies under the Contract.
Furthermore, in addition to, or in lieu of terminating the
Contract, the Company may:
• Provide oral or written notification to the Affiliate of
the Company’s concerns and of the Company’s intent to
discontinue the Affiliate’s rights under the Contract if the
Affiliate’s non-performance continues
• Closely monitor the Affiliate’s conduct over a specified
period of time to ensure performance of the contractual duties
by the Affiliate
• Require additional assurances by the Affiliate that
performance will be in compliance with the Contract. Further
assurances may include requiring the Affiliate to take certain
actions in an effort to mitigate or correct the Affiliate’s
non-performance
• Deny privileges that are awarded to Affiliates from time
to time by the Company or cease performing the Company’s
obligations under the Contract, including but not limited to,
awards, recognition at corporate events or in corporate
literature, participation in Company-sponsored events,
placement of product or service orders, promotion within the
Sales Compensation Plans, or participation by the Affiliate as
an International Area Manager
• Discontinue or limit payment of Bonuses from all or any
part of the Affiliate’s and Downline Organization’s sales
based on the premise that because of the Affiliate’s
non-compliance, the Affiliate is not entitled to Bonuses
• Reassign part or all of the Downline Organization to a
different Area Manager
• Seek injunctive relief or other remedies available by law
The following procedure applies when the Company investigates
an alleged violation of the Contract:
• The Company will either provide verbal notice or send a
written notice of the alleged breach of Contract to the
Affiliate. Each Affiliate agrees that the relationship between
an Affiliate and the Company is entirely contractual.
Accordingly, the Company will neither honor nor respect any
claim by an Affiliate that the relationship is or has been
quasi-contractual, has arisen by implication from any
continuing practice or course of action, has been verbally
authorized by an employee of the Company in contradiction of
the terms of the Contract, or is otherwise implied in fact
• in a case when written notice is sent, the Company will
give the Affiliate 10 (ten) business days from the date of
dispatch of a notification letter during which the Affiliate
may present all his information relating to the incident for
review by the Company; the Company reserves the right to
prohibit activity (e.g. placing orders, sponsoring, modifying
Affiliate information, receiving Bonuses, etc.) by the
Affiliate Organization in question from the time notice is
sent to the Affiliate until a final Company decision is
rendered
• on the basis of any information obtained from collateral
sources and from the Company’s investigation of the
statements and facts taken together with information submitted
to the Company during the response period, the Company will
make a final decision regarding the appropriate remedy, which
may include the termination of an Affiliate’s Contract. The
Company reserves the right to impose remedies for similar
Contract violations on a case-by-case basis. The Company will
promptly notify the Affiliate of its decision. Any remedies
will be effective as of the date on which notice of the
Company’s decision is dispatched
An Affiliate may terminate his Contract at any time, and for
any reason, by sending a written notice of intent to terminate
(either in e-mail or letter format) to the Company.
Termination becomes effective as of the date the Company
receives written notice (either in e-mail or letter format) of
termination. Certain obligations regarding confidentiality of
information and the Affiliate network survive termination of
the Contract as outlined in Section 17.
The act of any participant in an Affiliate Organization or
spouse or partner of an Affiliate is attributable to the
Affiliate Organization and remedies, including termination of
the Contract, necessitated by that act may be applied to the
Affiliate Organization generally.
The Company will not review any violation of the terms and
conditions of the Contract not brought to the Company’s
attention within two years of the initiation of the alleged
violation. Failure to report a violation within the two-year
period will result in the Company not pursuing the allegations
in order to prevent stale claims from disrupting the ongoing
business activities of Affiliate Organizations.
Al
l reports of violations must be in writing and sent to the
attention of the Company’s Affiliate Conduct Review
Committee (ACRC).
Independent Sales Affiliates must report any change of address
by sending written notice (either e-mail or letter) to Xtream
Studio Sales Affiliate Network office.
Sales Affiliates have the right to terminate their agreement
at any time and for any reason without reason without penalty
by giving seven (7) days written notice to the company at its
principal place of business.
At the end of the seven (7) day notice period, all rights to
commissions, position, and wholesale purchases cease, and
Sales Affiliates are no longer entitled to advertise, sell, or
promote Xtream Studio Sales Affiliate Network products.
Resigning Sales Affiliates are not eligible to be enrolled
into Xtream Studio Sales Affiliate Network again for a period
of six (6) months following the date of termination.
After three (3) months of consecutive inactivity (Inactivity
meaning that an Affiliate has not met his/her quota
requirement to be qualified as “active”.), Affiliate with
the title of “Area Manager” will need to relinquish
his/her title and right to all Affiliate Organization
over-rides. The said Affiliate will, however, be eligible for
immediate re-enrollment to his/her original title of “Area
Manager” by re-purchasing Area Manager Enrollment Kit at 50%
of the cost.
Section 7: Becoming An Area Manager (or Area Manager)
An Affiliate may act as An Area Manager, or become an “Area
Manager” only if he/she meets all requirements and accepts
all responsibilities described in the Contract.
An Area Manager may refer Persons to the Company as applicants
to become Affiliates. Upon acceptance by the Company of the
Affiliate Agreement form, applicants are placed in the
Downline Organization of the Area Manager listed on the
Affiliate Agreement.
In order to be a successful Area Manager, the Area Manager
should assume training and support obligations for Affiliates
in her Downline Organization. An Area Manager’s success can
come only through the systematic retail sale of Company
products or services and the retail sales of other Affiliates
within his Downline Organizations.
An Area Manager is entitled to sponsor other Affiliates only
in Authorized Countries.
Section 8: Responsibilities of An Area Manager
To be a successful leader of the Affiliates in his Downline
Organization, An Area Manager should fulfill the following
responsibilities:
• An Area Manager should give regular sales and
organizational training, guidance, and encouragement to her
Downline Organization. An Area Manager should maintain contact
with all of her group members and be available to answer
questions.
• An Area Manager should exercise his best efforts to ensure
that all Independent Affiliates in his Downline Organization
properly understand and comply with the terms and conditions
of the Contract and applicable national and local laws,
ordinances, and regulations.
• An Area Manager should intervene in any disputes arising
between a customer and any of her Downline Organization and
attempt to resolve the dispute promptly and amicably.
• An Area Manager should provide training to ensure that
product or service sales and opportunity meetings conducted by
his Downline Organization are conducted in accordance with the
Contract and in accordance with any applicable laws,
ordinances, and regulations.
• An Area Manager can earn 40% on the sale of Personal
Marketing Kits by his/her personally-sponsored Downline
Affiliates and 15% if the Downline Affiliate was assigned by
the Company or was introduced by an existing Downline
Affiliate.
• An Area Manager is required to hold face-to-face meetings
with each and every one of his Downline Affiliates at least
twice a month.
• A monthly meeting and performance report to the Company is
mandatory of all Area Managers.
Section 9: Additional Rules for Area Managers
1) An Area Manager is required to maintain $5,000 minimum
monthly quota from the combination of personal sales and sales
of his/her Affiliate Organization. (The 1st three-month period
after becoming an Area Manager is considered a grace period)
2) An Area Manager is eligible to enlarge his/her territory by
purchasing additional zip codes when he/she maintains good
standing as an Area Manager for 2 consecutive months. Each
additional zip code costs $385 per year.
3) For every Affiliate in the Area Manager’s organization
who has decided to branch out and start his/her organization,
the company will reward the Area Manager an one-time bonus of
$75 to reward the Area Manager’s diligence and good work
during the time the Affiliate is in his/her Affiliate
Organization.
Section 10: Ordering Products or Services and Personalized
Sales Aids
An Affiliate may order products or services directly from the
Company. There is no minimum order. However, shipping and
handling costs may vary depending on the amount of products
ordered.
An Affiliate has no specific inventory requirements. An
Affiliate must use his own judgment in determining inventory
needs based upon reasonably projected retail sales and
personal use. An Affiliate is prohibited from ordering more
than a reasonable inventory. The Company reserves the right to
verify Affiliate resale of product inventory and inspect
documentation of retail sales.
Orders may be placed over the Internet. Payment must be made
by credit card, or direct debit.
Orders are not shipped until they are paid in full.
Orders must be received by the Company by the last working day
of a month (12 midnight EST) to be included in that month’s
commission computations.
A Company credit may be issued in instances of overpayment,
product exchanges, or in other circumstances when an order
cannot be completely filled.
Personalized Sales Aids may be ordered over the Internet. To
ensure accuracy of information, no telephone orders will be
accepted. The Personalized Sales Aid Order Form must be fully
completed.
Payment must be made via credit card.
Personalized Sales Aids are returnable or refundable only as
stated in Section 12.
The Company maintains the right to change product or service
prices without prior notice.
Affiliates may sell only to retail customers for their
personal use, not for resale to other Customers.
Sales Aids will be sold directly to the Sales Affiliates by
way of the company. The Company reserves the right to direct
market their products to Customers in manners other than the
Affiliate organization.
An Affiliate is prohibited from submitting orders in the name
of another Affiliate without the other Affiliate’s specific,
prior, written approval for that order.
Any payment, which is not supported by sufficient funds,
constitutes a breach of the Contract. A service fee of $10
will be charged. If acceptable payment is not promptly made,
the Personal Volume of the order will be withdrawn.
The Company reserves the right to offset the outstanding
amount against any Bonuses, present or future, of the
Affiliate. If more than one Person is listed on the Affiliate
Agreement, all Persons will be held jointly and severally
liable for the outstanding amount.
An Affiliate is prohibited from using another individual’s
credit card without the other individual’s specific, prior,
written approval.
Section 11: Product Exchange Policy
The Company will exchange products if the returned products
are damaged in shipment, are incorrectly sent, or are of
substandard quality.
Whenever possible, returned products will be replaced with
undamaged products. However, when an exchange is not feasible,
the Company reserves the right to issue a Company credit for
the amount of the exchanged products.
To exchange products, you must comply with these rules:
• The request for exchange must be made within thirty days
of purchase
• The Shipping Inquiries Department of the Company will
instruct the Affiliate on the correct procedure for returning
the products
• Independent Warehouses are not authorized to accept
returns under any circumstances.
Section 12: Refund Policy
The Company will refund ninety percent (90%) of the price,
less services that have been utilized by purchaser and
applicable Bonuses, (plus applicable tax if prepaid) on
reasonably sound, unopened, unaltered, resalable, and
restockable products and Sales Aids produced and sold by the
Company that are returned within thirty (30) calendar days of
the order date by the Affiliate who purchased the products or
Sales Aids from the Company. After the expiration of the
30-day period there will be no refund. Weekends and holidays
count in the calculation of the 30-day period.
Acceptable refund alternatives include but are not limited to
the following: Company credit, bank check, bank transfer, or
credit card charge back. The actual form of refund will be
based upon local payment procedures and the original form of
payment.
To obtain a refund for returned products or Sales Aids, an
Affiliate must comply with these procedures:
• Send an e-mail to rep_support@uxtm.com advising the
Company of the Affiliate’s intent to withdraw from the
company and the Affiliate’s intent to return the kit
purchased.
• The Company will provide the Affiliate with the correct
procedures and location for returning the products or Sales
Aids.
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l return shipping costs must be paid for by the Affiliate.
• Products or Sales Aids sent to the Company without prior
authorization will not qualify for a refund and will be
returned to the Affiliate at the Affiliate’s expense
• This refund procedure may vary in jurisdictions where
different repurchase requirements are imposed by statute.
Applicable jurisdictional laws may dictate the terms of the
refund policy
• The Company reserves the right to require an Affiliate to
repay Bonuses paid to him on products returned by the
Affiliate himself and or his Downline Organization. This may
be achieved through contact with the affected Affiliates for
direct repayment, by backing out already paid
commissions/bonuses from the refund requested by the Affiliate
when kit is returned and membership withdrawn, or withholding
from present or future Bonus payments. This policy encompasses
all refunds allowed under the Company’s Refund Policy.
Extension of the refund policy as required by applicable law,
or instances in which Affiliate misconduct, misrepresentation,
or other extenuating circumstances necessitates a Company
refund in excess of the stated refund policy will be
considered on a case-by-case basis.
Personalized Sales Aids are not returnable or refundable
unless an error in printing has been made. Personalized Sales
Aids with printing errors must be returned within thirty days.
Approval for the return must be received prior to shipment to
the Company. This approval must be obtained from the
Personalized Sales Aid Department who may be contacted in
writing (either e-mail or letter).
The customer must email an Affiliate Service Representative
(ASR) at rep_support@uxtm.com and receive a return merchandise
authorization (RMA) before any merchandise can be returned to
the Company. This number must be written on the outside of the
returned package. Returns sent without an RMA number will be
refused and returned at the customer’s expense.
The ASR will provide the Affiliate with the necessary location
and procedural information for returning products.
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l costs associated with the return will be the responsibility
of the customer except in the case of replacements for
defective products. C.O.D. shipments will not be accepted.
Refunds will be processed within thirty (30) days of the date
the product is verified as returned and inspected. Additional
charges may be assessed or the refund denied if products are
not returned in their original packaging including: manuals,
software, copy of original sales receipt, all parts and
accessories are in new condition.
Refund alternatives include checks and credits to the credit
card used. The form of refund will be based upon the form of
payment. If paid with credit card, the refund will go to the
credit card used originally without exception.
If the returned item is considered to have been used or
damaged, no refund or replacement will be granted.
Refunds will only be given on the entire package.
Applicable Bonuses will be backed out of the refund.
To protect against loss or damage, Xtream Studio recommends
Affiliates insure returns for the full value of the products
to be returned.
Xtream Studio Sales Affiliate Network will replace, at no cost
to the Sales Affiliate, items which may have been damaged in
shipping or are otherwise defective. Notice of damaged
shipments must be given to Xtream Studio Sales Affiliate
Network within seven (07) days of receipt to qualify for
replacement. In the event that the damage is not immediately
evident and is discovered at a subsequent date, notice must be
given to Xtream Studio Sales Affiliate Network, and any
replacement will be discretionary yet liberal.
Any other refund may be made within the sole discretion of the
company.
Xtream Studio reserves the right to require Area Managers to
repay Over-rides paid to him/her on products returned by his
downline.
Refund Policy: Products
Xtream Studio Enrollment or Success Kits
Subject to the restrictions above, any Xtream Studio
Enrollment or Success Kit, opened or unopened, may be returned
within thirty days of the shipping date for a ninety percent
(90%) minus shipping costs and services used.
A written notice of the Affiliate’s termination is required
to return the Success Kit.
Sales Aids/Personalized Items
Subject to the restrictions above, any unopened, restockable,
resalable Sales Aids may be returned for a ninety percent
(90%) refund within thirty days of the shipping date, minus
shipping costs.
Any personalized items (e.g., business cards printed with the
Affiliate’s name, except in the case of printing errors due
to errors by Xtream Studio), special order merchandise, opened
software, discounted clearance items, or similar types of
merchandise are not returnable.
Replacement/Exchange Policy
Xtream Studio will only allow replacements/exchanges on
products if:
• The product was damaged during shipment (must notify
Xtream Studio Affiliate Services immediately).
• The product was found defective.
• Incorrect product was received.
Whenever possible, the damaged or defective product will be
replaced with the same product that was originally ordered.
If, for any reason, the product is unavailable, Xtream Studio
reserves the right to either provide credit to the
Affiliate’s account or a refund. In the case of an immediate
replacement the Affiliate/customer will be charged for the
replacement if:
• The original product is not returned within seven days of
the ship date of the replacement unit
• The damage is due to abuse
•
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l parts and accessories are not included
In the above situations, shipping and handling charges for the
replacement products will be paid by Xtream Studio.
The exchange request must be made within thirty days of the
date of shipment.
Note: Xtream Studio reserves the right, in its sole
discretion, to modify or make exceptions to its refund policy
without prior notice.
Section 13: Sales Tax
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l Xtream Studio Sales Affiliate Network products are subject
to the sales tax in the state, or city that levies such a tax
and in which a sale occurs.
Each Sales Affiliate shall comply with all state and local
taxes and regulations governing the sale of Xtream Studio
Sales Affiliate Network products. As the Sales Affiliate is a
self-employed contractor, Xtream Studio Sales Affiliate
Network does not deduct any personal taxes from commission
checks.
At the end of the calendar year, Xtream Studio Sales Affiliate
Network is obligated by law to provide the Independent Sales
Affiliate and the Internal Revenue Service with a form 1099
reporting the Sales Affiliates annual income from Xtream
Studio Sales Affiliate Network. This is required for any Sales
Affiliate with earnings in excess of $600.00 for the calendar
year.
Section 14: Distribution of Company Leads
The majority of your annual fee goes toward both online and
offline marketing in your area. From our marketing campaigns,
people often inquire about the opportunity or products
directly through the Company. If the Company is aware that the
Person heard about the Company from an Area Manager, the
Person is referred to that Area Manager. If the Person without
a discoverable contact is distributed based on the Person’s
zip of residence, to the corresponding Area Manager. Leads are
distributed as fairly as possible. The Company reserves the
right to make final judgments with respect to distribution of
leads.
Section 15: Affiliate Lists
Affiliate lists and reports (“Lists”), or any and all
contacts generated from these Lists are the confidential and
proprietary property of the Company. The Company has derived,
compiled, configured, and currently maintains the Lists
through the expenditure of considerable time, effort, and
monetary resources. The Lists in their present and future
forms constitute commercially advantageous proprietary assets
and trade secrets of the Company. The right to disclose Lists
and other Affiliate information maintained by the Company is
expressly reserved by the Company and may be denied at the
Company’s discretion.
The Company provides a uniquely tailored portion of the Lists
to qualified Area Managers on a monthly basis. Each portion of
the provided List contains only information specific to the
Recipient's level and her own Downline Organization.
These Lists are provided for the exclusive and limited use of
the Recipient to facilitate the training, support, and
servicing of the Recipient’s Downline Organization for
furtherance of the Company-related business only. Each
Recipient agrees that each use, within its intended scope,
constitutes a separate exclusive license agreement between the
Recipient and the Company.
These Lists remain, at all times, the exclusive property of
the Company, which may, at any time and in the Company’s
sole discretion, reclaim and take possession of the Lists.
Accordingly, each Affiliate agrees:
• to hold confidential and not disclose any Lists or portion
thereof to any third Person, including, but not limited to,
existing Affiliates, competitors, and the general public
• to limit use of the Lists to their intended scope of
furthering the Affiliate’s Company-related business
• that any use or disclosure of the Lists outside of those
authorized herein, or for the benefit of any third Person,
constitutes misuse, misappropriation, and a violation of the
Recipient’s license agreement, which causes irreparable harm
to the Company
• that, upon any violation under this section, the Recipient
stipulates to injunctive relief as an appropriate remedy
enjoining that use under applicable national or local laws,
and will immediately retrieve and return to the Company all
Lists previously provided to the Recipient upon the
Company’s request
• That the obligations under this section will survive the
termination of the Recipient’s Contract.
The Company reserves the right to pursue all appropriate
remedies under applicable national or local laws to protect
their rights to the above-stated proprietary and trade secret
information covered by the Lists; any failure to pursue any
applicable remedies will not constitute a waiver of those
rights.
Section 16: Product or Service Claims
Affiliates may make only product or service claims and
representations found in the literature distributed by the
Company.
Section 17: General Business Ethics
Each Affiliate agrees that he will not make any misleading,
unfair, inaccurate, or disparaging comparisons, claims,
representations, or statements about the Company; its
products, services, or commercial activities; other Persons;
other companies (including competitors); their products; or
their commercial activities.
An Affiliate agrees that she has no authority to take any
steps in any country or other political jurisdiction to
introduce or further the Company’s business. This includes,
but is not limited to, any attempt to register or reserve
Company names, trademarks, or trade names; to secure approval
for products or business practices; or to establish business
or governmental contacts of any kind in the Company’s
behalf. An Affiliate agrees to indemnify the Company for all
costs and attorneys’ fees incurred by the Company for any
remedial action needed to exonerate the Company in the event
the Affiliate improperly acts on behalf of the Company. The
Affiliate agrees to immediately assign any registration of
Company names, trademarks, or trade names registered or
reserved in violation of this Section to the Company. The
provisions of this Section survive the termination of the
Contract.
Section 18: Advertising and the Use of the Company Name
An Affiliate is expressly prohibited from using any form of
media advertising to promote products or services. Products or
services may be promoted only by personal contact or by
literature produced and distributed by the Company or by
Affiliates in accordance with Sections 19 and 20 of this
document. Generic opportunity advertisements may be placed, in
jurisdictions allowing that type of advertisement, but only in
accordance with the Policies and Procedures of the Company.
Company logos or names may be used on any apartment, house,
office, storefront, or other physical premise, but not in a
way that may damage the corporate image of the Company. Please
contact the Company via email to inquire such intention.
No Affiliate may use any of the Company’s trade names,
trademarks, service marks, product names, logos, or other
intangible commercial assets, registered or otherwise, in any
form of advertising or promotion without first entering into a
separate, written licensing agreement with the Company for
each proposed use of any of the above-stated names or devices.
Each Affiliate agrees that any use in violation of these
provisions constitutes a breach of the Contract and causes
irreparable harm to the Company. Upon notice of that any
violation, the Affiliate agrees to stipulate the appropriate
injunctive relief enjoining that use. The Company, in its sole
discretion, reserves the right to prohibit any advertising or
promotion.
Except for separate, written licensing agreements noted above,
none of the Company’s copyright-protected materials may be
reproduced, in whole or part, by any means.
Each Affiliate agrees that any claims or representations
concerning the opportunity must be congruent with, and limited
to, those found in the materials and literature currently
distributed by the Company. Those claims and representations
must also be advanced in accordance with any applicable laws,
ordinances, and regulations.
No Affiliate may make unreasonable, misleading, or
unrepresentative representations respecting potential
earnings.
No Affiliate may represent that, any Person can or will
receive profits or revenues without substantial effort on her
own behalf.
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l promotional materials including but not limited to flyers,
business cards, and brochures prepared in accordance with
Subsection F below, may be distributed through personal
contact only. They may not be posted in public places, mass
mailed, placed on parked cars, put in mail boxes, or
disseminated by any other non-personal contact means.
Materials may not be disseminated through unsolicited faxes or
E-mail messages.
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l promotional materials including but not limited to flyers,
business cards, and brochures prepared in accordance with
Subsection F below, may be distributed through personal
contact only. They may not be posted in public places, mass
mailed, placed on parked cars, put in mail boxes, or
disseminated by any other non-personal contact means.
Materials may not be disseminated through unsolicited faxes or
E-mail messages.
SPAM Policy
The following are the steps Xtream Studio takes based on ANY
Spam blockage report received from ANY vendors such as
"MAPS RBL" or "SpamCop":
Xtream Studio takes this policy very seriously, and has a very
consistent way of handling it for continuity reasons.
1. Validate the reported incident against the Xtream Studio
database records. Determine that date and time of offending
message coincide with those at Xtream Studio.
2. Send a form letter to user, explaining why his/her account
has been disabled, along with the reported information Xtream
Studio received to make its determination.
If reinstatement is requested by the Affiliate, the issue must
be resolved first. Affiliates may be reinstated only after
evidence of error or inaccuracy of the report is proven.
3. Xtream Studio Affiliate account will be disabled.
NOTE: The Company reserves the right to determine through its
own discretion whether or not to reinstate an account.
Reinstating an account does NOT imply a guarantee that
previous positions (including placement in the network) will
remain intact.
In order to advertise in the White Pages or list his name in
the White Pages of a locally circulated directory in his area,
an Affiliate must currently enjoy active status at the time
the contract for that listing is signed.
This advertisement is to be limited to two lines containing
the words "Xtream Studio Digital Media Consultant, John
Doe (Affiliate’s Name)," and a telephone number.
Neither bold-print, nor display advertisements are allowed.
The advertisement must be in the Affiliate’s personal name
only.
In the White Pages, the advertisement must be placed under the
category, for example of "Computers" or
"Communications". Contact the Company for additional
acceptable categories.
The Company recommends that leads obtained from this listing
be alternately disbursed throughout the Downline Organization
of the Affiliate.
In case of a violation, the Company may require that the
offending telephone number be disconnected, in addition to
taking other remedial actions under the Contract against the
responsible Affiliate.
An Affiliate may not use a celebrity endorsement without the
specific, prior, written approval of the endorsing celebrity
for each use of the celebrity’s name.
An Affiliate may not use business cards or other Personalized
Sales Aids containing the Company’s logo and name unless
produced by the Company. These items produced by the Company
will follow the general format listed below:
• the Company’s logo and name must always appear with the
registered trademark designation (except as prohibited by law)
• when the Company’s logo or name is used, the business
card or Personalized Sales Aid must also contain the words
"Independent Affiliate”
• an Affiliate may not use the names of any of the
Company’s products or any business designation
• under no circumstance may any Affiliate use any corporate
name of the Company.
Each separate use of the Company’s name or logo must be
preceded by the completion of a separate written agreement
with the Company for the use. Unauthorized use of the
Company’s logos, names, trademarks, or trade names is
prohibited. Any unauthorized use constitutes a violation of
trademark laws and will cause irreparable damage to the
Company, and its Affiliates. The Company reserves the right to
pursue all legal and equitable remedies against any Affiliate
or any other individual or entity who wrongfully uses the
Company’s logos or name or any of the Company’s trademarks
or trade names.
While the Company strongly encourages Affiliates to use, where
available, Company-produced Affiliate websites, Affiliates may
create their own Internet sites to promote the products and
opportunity. Any and all trademarks, trade names, logos,
copyrighted material and graphics, product images or names,
and information, whether owned by the Company or licensed by
the Company from a third party (collectively
"Intellectual Property and Proprietary Information")
which is provided for Affiliate use, remains the property of
the Company, and are subject to the rights of any third party
from which it may have been licensed. Additionally, Affiliates
may only use the Intellectual Property and Proprietary
Information with the Company’s permission, which may be
withheld or terminated at any time, at the discretion of the
Company. If Affiliates wish to incorporate any Intellectual
Property and Proprietary information into their sites, it may
only be used as specified, without alteration.
Affiliates may only use product pictures and Company pictures
provided by the Company. Affiliates may not download or scan
pictures from any other Company website or Company literature.
• • Affiliates may use their own personal pictures, which
do not violate these Policies and Procedures, and which do not
include any Intellectual Property and Proprietary Information
of the Company
• • Affiliates may only make product and business claims,
which are already found in current Company literature (e.g.,
websites, catalogues, brochures, etc.)
• •
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l website content must comply with these policies, including
but not limited to, Policies and Procedures Sections 16, 17,
and 18.
Additionally, all website content must first be reviewed and
approved by the Company in accordance with Section 19 of these
Policies and Procedures, and contain a Company-designated
review seal with identifying number before it can be used
• • Affiliates may not include any Intellectual Property
and Proprietary Information in the unique domain names, URL or
meta-tags of their website. Additionally, Intellectual
Property and Proprietary Information cannot be used as
wallpaper on any Company-hosted or independently produced site
• • Affiliates may not register their website with search
engines or web directories using any Intellectual Property and
Proprietary Information without express permission of the
Company.
• • Affiliates must include the following language, and
any other language the Company may require, in all
independently produced websites: "This material is
produced by an Independent Xtream Studio Affiliate who is
solely responsible for its content.
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l Company trademarks, copyrights, and other Company
intellectual property appearing on this site are Company
property and have been used only with the Company’s
permission"
• • Affiliates are required to promote their independent
Internet sites through one-on-one personal contact.
Additionally, Affiliates are prohibited from forwarding
information regarding their independent sites to individuals
who have not specifically requested information regarding the
Company’s opportunity or products (i.e., "SPAM").
However, Affiliates are free to place their Internet addresses
on Company-produced Personalized Sales Aids or within generic
opportunity advertisements that have been produced and
disseminated in accordance with Section 18 of these Policies
and Procedures
• • Affiliates who own or operate a ‘service related
establishment’ as defined within Section 20 of these
Policies and Procedures are permitted to create
Company-related opportunity or product sites, which are
intended for the exclusive use of their clientele. These sites
must comply with all of the guidelines referenced within these
Policies and Procedures.
The goal of this policy is to enable access to professional
quality websites, while helping maintain a level-playing field
on the Internet for all Affiliates. Hence the prohibition on
the use of meta-tags or search engines with respect to any
Intellectual Property and Proprietary Information.
Furthermore, in the event this policy is violated, the Company
requires the offending Affiliate to immediately remove the
advertisement and information that is in violation of these
Policies and Procedures, in addition to taking other remedial
actions (in accordance with Section 6 of the Policies and
Procedures) against the responsible Affiliate. These actions
could include prohibiting the Affiliate from any future use of
the Internet when promoting the Company’s opportunity or
products, termination of the offending Affiliate’s
Independent Affiliate Organization, or other remedies.
Section 19: Sales Aids
An Affiliate may only use, distribute, or sell Sales Aids
either: 1) produced and distributed by the Company and bearing
their copyright designation, or 2) produced and distributed by
an Independent Affiliate, only after review by the Company and
bearing the specific designation "content reviewed"
followed by a designated review identification number. The
above-stated designation may be obtained through the process
outlined below and in accordance with additional terms found
in the Sales Aid Review Contract, but may only be used after a
certificate has been received from the Company by the
submitting Affiliate. That certificate must specifically
indicate that the material may be made available for
distribution.
The Company may impose a reasonable fee for reviewing a Sales
Aid. Affiliates should allow a minimum of three weeks for the
Company to complete its review of submitted materials.
The Company reserves the right to require any change to a
Sales Aid it deems necessary to ensure appropriate content
before allowing the Sales Aid to bear its review designation
as stated above.
The Company reserves the right to deny approval for any
proposed Sales Aid and, if changes in regulatory requirements
or other circumstances so dictate, to require, at the
Company’s sole discretion, the removal from the marketplace
or previously reviewed Sales Aids without financial obligation
to the affected Affiliate.
Any Affiliate who produces or has previously produced or
distributed materials as set forth in this Section bears
ultimate responsibility for the material contained therein.
The Company’s review process does not guarantee that the
Sales Aid complies with all applicable federal or state legal
and other regulatory requirements. The review process does not
constitute legal advice from the Company to any Affiliate. In
addition to the Company’s review, all Affiliates who intend
to produce and distribute Sales Aids in accordance with this
Section are strongly advised to seek the advice of independent
legal counsel with regard to the legality and regulatory
compliance of Sales Aids.
Affiliates are free to establish their own prices for Sales
Aids reviewed by the Company under this Section.
Sales Aids shall be identified by the name of the individual
or individuals that produced them. Group or organizational
identifiers shall not be used in connection with the
production of Sales Aids.
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l mailing lists of the Company’s Affiliates obtained in
connection with the production or sale of an independently
produced Sales Aid are the confidential and proprietary
property of the Company. Independent tape duplicators or other
persons obtaining access to Affiliate Lists through their
production or distribution of that material must contractually
agree to the confidentiality and proprietary nature of those
mailing lists and that any use of those lists or contacts
generated therefrom except for the sole purpose of furthering
the Company’s business is expressly forbidden. They must
also agree that the information is the proprietary property of
the Company and any materials offered to the Affiliates which
make any reference to the Company or its programs may be done
so only with the prior written consent of the Company for each
separate offer.
The return policy of Independent Affiliates with regard to
Sales Aids which they have produced or sold must be in full
compliance with the pertinent Sales Aid return policy employed
by the Company for Company Approved Sales Aids (See Section
12).
Affiliates who use, distribute, or sell Sales Aids in
violation of this Section are subject to appropriate remedial
action by the Company, up to and including termination of the
violating Affiliate Organization.
Within an Authorized Country, an Affiliate may only promote or
train with Sales Aid materials which are approved and
distributed by the local affiliated Company office in that
country.
Section 20: Retail Store, Service Establishment Sales and
Trade Show Policy
An Affiliate may not sell products and/or promote the Xtream
Studio business opportunity through retail stores. An
Affiliate is also prohibited from selling to any person who
will ultimately sell products or services through retail
stores.
In general an Affiliate may not sell any products and/or
services of the Company nor promote the Company's opportunity
at flea markets, swap meets, bazaars, men's/women's groups,
supermarkets, malls or any other similar gathering where the
opportunity or products are displayed. However, upon the prior
written approval of the Company, a Titled-level Affiliate may
rent a booth or set up an exhibit at a trade show or
convention ("Convention"), subject to the Company's
approval of the Convention and compliance with the following
requirements:
• A Titled-level Affiliate may rent or set up a booth at a
Convention if the Convention theme is directly related to the
Affiliate's Xtream Studio business .
• At least four weeks prior to the Convention, the Executive
must submit to the Company a proposal regarding the Convention
and obtain prior written approval from the Company.
• The Affiliate may only use Company-produced sales aids and
promotional material. A purchase of a company produced
independent Affiliate banner, to display in the booth, is
required.
• The Affiliate will not reference Xtream Studio in any form
of advertisement or promotional material that implies that
Xtream Studio is participating in the Convention. Instead, any
Company-approved advertisement or promotional material must
make specific reference to the Affiliate as an independent
Titled-level Affiliate of Xtream Studio, including any maps or
listings prepared by the sponsor of the Convention.
• The Affiliate will not make any earnings representations
of any kind.
• The Affiliate will not use the Convention to promote any
product, service, or business opportunity other than Xtream
Studio business in which the Affiliate may be involved.
• During the Convention the Affiliate must personally comply
with the Policies and Procedures and is responsible for (i)
the actions of every person who works in the booth at the
Convention, (ii) all material distributed at the Convention,
and (iii) all other aspects of participation in the
Convention.
• In addition to the other remedies provided in the Policies
and Procedures, the Company reserves the right to deny future
Convention participation for any policy violation at a
Convention.
An Affiliate who owns or is employed by a service-related
establishment may provide the Company's products and services
to customers through this establishment as long as he is
providing proper prescreening and ongoing support to his
customers as called for by the Contract. In any event, no
product banners, or other Sales Aid materials may be displayed
visibly to the general public in a manner as to attract the
general public into the establishment to purchase products or
services. 1. A service-related establishment is one whose
revenue is earned primarily by providing personal service
rather than by selling products and whose use by customers is
controlled by membership or appointment. 2. Affiliates may
only sell products through service establishment that provide
services related to the products. For example, Xtream Studio
products may be sold through consulting firms, counseling
services or computer or electronic repair shops.
The Company reserves the right, in its sole discretion, to
make a final determination as to whether an establishment is
service-related or is a proper place for the sale of the
products or services.
Section 21: Contract Changes
The Company expressly reserves the right to make any
modifications to the Contract upon thirty days prior written
notice in Company publications, by separate mailing, or
through publication on the Company website: UXTM.com. Each
Affiliate agrees that thirty days after publication of that
notice, any modification becomes effective and is
automatically incorporated into the Contract between the
Company and its corresponding Affiliates as an effective and
binding provision. By continuing to act as an Affiliate, or
engaging in any Affiliate Organization activity as defined in
Section 6 of this document after the modifications have become
effective, an Affiliate acknowledges acceptance of the new
Contract terms.
Section 22: Membership Renewal
Sales Affiliates are required to renew their agreements on the
anniversary of the date they became a Sales Affiliate. The
renewal fee is the same as the Enrollment Kit. Failure to pay
the renewal fee fourteen (14) calendar days after the
anniversary date will be construed as a resignation and all
agreements between the company and the Sales Affiliate will be
considered null and void.
Section 23: Amendments
Xtream Studio expressly reserves the right to alter or amend
wholesale prices, product availability and/or
specifications/functionality, policies and procedures, and
compensation plan.
Such amendments are automatically incorporated as part of the
agreement between Xtream Studio Sales Affiliate Network and
the Sales Affiliate when published in official company
literature. Affiliates will be notified of any changes and
Affiliates will be afforded a reasonable opportunity to object
to any material changes.
Section 24: Waiver
The waiver by the Company of any Affiliate’s breach of any
provision of the Contract must be in writing and will not be
construed as a waiver of any subsequent or additional breach.
The failure by the Company to exercise any right or
prerogative under the Contract will not operate as a waiver of
that right or prerogative.
Section 25: Integrated Contract
The Contract is the final expression of the understanding and
agreement between the Company and an Affiliate concerning all
matters touched upon in the Contract and supersedes all prior
and contemporaneous agreements of understanding (both oral and
written) between the parties. The Contract invalidates all
prior notes, memoranda, demonstrations, discussions and
descriptions relating to the subject matter of the Contract.
The Contract may not be altered or amended except as provided
in these Policies and Procedures. The existence of the
Contract may not be contradicted by evidence of any alleged
prior contemporaneous oral or written agreement.
Should any discrepancy exist between the terms of the Contract
and verbal representations made to any Affiliate by any
employee, the express written terms and requirements of the
Contract will prevail.
Section 26: Severance
Any provision of the Contract that is prohibited, judicially
invalidated, or otherwise rendered unenforceable in any
jurisdiction is ineffective only to the extent of the
prohibition, invalidation, or unenforceability in that
jurisdiction, and only within that jurisdiction. Any
prohibited, judicially invalidated or unenforceable provision
of the Contract will not invalidate or render unenforceable
any other provision of the Contract, nor will that provision
of the Contract be invalidated or rendered unenforceable in
any other jurisdiction.
Section 27: Governing Law/Jurisdiction
The place of origin of this Contract, where the Company
accepted the offer of a prospective Affiliate to form the
Contract, is the State of
California
. This Contract is to be construed, with respect to its
validity and performance obligations thereunder, in accordance
with the laws of the State of
California
applicable to contracts made and to be wholly performed within
the state. An Affiliate agrees to submit to the jurisdiction
of the courts of the State of
California
for resolution of any conflict or litigation arising under a
purporting to interpret the Contract or rights between
Affiliates.
Section 28: Notices
Unless otherwise provided in the Contract, any notice or other
communications requested or permitted to be given under the
Contract shall be in writing and shall be delivered
personally, transmitted by facsimile or sent by first class,
certified (or registered) or express mail, postage prepaid.
Unless otherwise provided in the Contract, notices shall be
deemed given when delivered personally, or if transmitted by
facsimile, one day after the date of that facsimile, or if
mailed, five days after the date of mailing to the address of
the Company’s headquarters or to the Affiliate’s address
as provided on the Affiliate Agreement, unless notice of an
address change has been received by the Company. The Company
shall have the right, as an alternative method of notice under
Section 21, to use mailers, Company websites, or other normal
channels of communications with Affiliates.
Section 29: Successors and Claims
The Contract shall be binding upon and inure to the benefit of
the parties hereto and their respective successors and
assigns.
Section 30: Litigation and Claims
In order to protect the Company, its assets, and its
reputation from claims or disputes created by outside
(non-Affiliate) third parties, the Company requires the
following: if any Affiliate is charged with any infringement
of any proprietary right of any outside third party (who is
not an Affiliate) arising from any of the Company’s
proprietary assets, or if the Affiliate becomes the subject of
any claim or suit related to that Affiliate’s
business-related conduct or any other action that directly or
indirectly negatively affects or puts the Company, its
reputation, or any of its tangible or intangible assets at
risk, the affected Affiliate shall immediately notify the
Company. The Company may, at its own expense and upon
reasonable notice, take whatever action it deems necessary
(including, but not limited to, controlling any litigation or
settlement discussion related thereto) to protect itself, its
reputation, and its tangible and intangible property. The
Affiliate shall take no action related to that claim and suit,
unless the Company consents, which consent shall not
unreasonably be withheld.
The Company and the Affiliate agree that mandatory and binding
arbitration is the sole means to resolve disputes which
arbitration shall be final and non-appealable. In order to
expedite the prompt resolution of any disputes with the
Company or between Affiliates, which may arise under the
Contract, the Company has instituted a Mediation/Arbitration
policy. This policy deals with the disposition of disputes
arising out of the independent contractor relationship between
the Company and its independent contractors and/or disputes
arising out of the relationship between the Company’s
independent contractors themselves. Affiliate complaints are
first handled by the Affiliate Conduct Review Committee as
described by Section 6 of these Policies and Procedures. The
Mediation/Arbitration policy will also apply in the event an
Affiliate disagrees with any disciplinary action or
interpretation of the Contract by the Company.
Section 31: Headings
The headings in the Contract are for convenience of reference
only and shall not limit or otherwise affect any of the terms
or provisions of the Contract.
Section 32: International Business
Prior to the official opening of an Authorized Country,
permissible Affiliate activity in an unopened country is
limited to providing business cards and conducting, organizing
or participating in meetings where the number of attendees at
any given meeting, including the Affiliate, does not exceed
five.
Any individual who wishes to conduct international business
need written approval from the company.
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